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How do I book your services?Booking with us is super straightforward. Contact us to discuss your event, and we’ll arrange a consultation to understand your needs. For weddings, a deposit of £500 is required to secure your date. For corporate events, we usually confirm bookings with an invoice once details are finalised.
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What payment methods do you accept?We accept various payment methods, including bank transfers and credit cards. Specific payment instructions will be provided in our proposal and invoice.
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What information do you need to secure a booking?For weddings, we’ll ask you to complete a booking form with details such as your names, contact email, event date, venue, number of guests, and any specific requests. For corporate or other events, we’ll confirm the details during our initial discussion.
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How does your pricing work?Our pricing is tailored based on the specific details of your event, including the menu, number of guests, and service requirements. We provide a detailed proposal and transparent breakdown of costs during the consultation.
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Do you require a minimum spend or number of guests?We don’t have a strict minimum spend or guest count, but pricing may vary depending on the scale and nature of your event. We aim to be flexible and accommodate different types of events.
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Do you offer discounts?We occasionally offer discounts and promotions. Please contact us to discuss your event and we’ll let you know about any current offers or packages that might apply.
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How do you ensure food safety and hygiene?We are committed to maintaining the highest standards of food safety and hygiene. We hold a 5-star food hygiene rating and follow strict protocols to ensure everything is prepared safely and to the highest quality.
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What’s your cancellation policy?Our cancellation policy varies depending on the nature of the booking and how close it is to the event date. Please refer to our Terms and Conditions for detailed information or contact us to discuss your specific situation.
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What do you need from the venue on the day of the event?We’ll coordinate with your venue to understand the setup and facilities. Typically, we need access to kitchen facilities or a suitable space to set up our equipment, and we’ll handle the rest.
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What can we expect from you on the day of the event?Our team will arrive early to set up and prepare everything to perfection. We (Jamie and Laura) personally oversee all aspects of the catering, from food preparation to service, to make sure your event runs smoothly and beautifully.
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Do you handle the cleanup after the event?Yes, we handle all the cleanup related to our catering services. Our goal is to make sure you can relax and enjoy your event without worrying about any mess afterwards.
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Do you supply linens and tableware?We can provide linens, tableware, and other necessary items as part of our catering service. These details will be discussed during the planning phase to ensure everything is covered.
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